- 1. This face is expressing .... ?
A. Flirtatiousness
B. Interest
C. Happiness
D. Politeness
- 2. This face is expressing .... ?
A. Sadness
B. Pain
C. Anger
D. Disgust
- 3. This face is expressing .... ?
A. Sadness
B. Shame
C. Disgust
D. Contempt
- 4. Emotional intelligence is the ability to identify your own emotions and those of others.
A. True
B. False
- 5. Every one has to deal with............ or ..............
A. Negative people, experiences
B. Negative situations, emotions
C. Negative emotions, experiences
D. None of the above
- 6. This face is expressing .... ?
A. Embarrassment
B. Fear
C. Sadness
D. Surprise
- 7. This face is expressing .... ?
A. Pride
B. Contempt
C. Excitement
D. Anger
- 8. Being empathetic means that you ...
A. Are pathetic
B. Are lazy
C. Help others
D. Understand and share other people's feelings and emotions
- 9. Challenging and disagreeing with other people's opinions is ...
A. Important when solving problems
B. Rude and shouldn't be done
C. Only okay if you know you're right
D. A terrible thing to do
- 10. You are a manager in an organisation that is trying to encourage respect for racial and ethnic diversity. You overhear someone telling a racist joke. What do you do ?
A. Ignore it – the best way to deal with these things is not to react
B. Call the person into your office and explain that their behavior is inappropriate and is grounds for disciplinary action if repeated
C. Speak up on the spot, saying that such jokes are inappropriate and will not be tolerated in your organisation
D. Suggest to the person telling the joke he go through a diversity training programme
- 11. This face is expressing .... ?
A. Desire
B. Embarrassment
C. Flirtatiousness
D. Love
Answers will be provided next Thursday evening after 21:00.


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