Torrevieja Forum and Discussion Board

Hi all,
I;ve got quite an old HP laptop and the outer casing is broken.
I think I could replace it with a second hand one but don't know the model No serial No etc.
How can i find out what is comptible?
TIA,
Dave c

dave c wrote: 01 Feb 2026 15:03 Hi all,
I;ve got quite an old HP laptop and the outer casing is broken.
I think I could replace it with a second hand one but don't know the model No serial No etc.
How can i find out what is comptible?
TIA,
Dave c

If the HP model and serial number are not detailed on manufacturers label on the bottom of the laptop, or the label is missing, there are a couple of ways you can find out that information. Try the following as a starter, but if that does not pull-up the information then I will provide the alternatives.

Click on Start Menu -->> then Settings -->> then System -->> then scroll down the menu on the left hand side and click on About, and it should show the model number and serial number amongst the other system information.

Take the battery out and the model number will be there
I may have spares

thanks carl and freddo.

thanks carl and freddo.
great advice as usual!

dave c wrote: 01 Feb 2026 15:03 Hi all,
I;ve got quite an old HP laptop and the outer casing is broken.
I think I could replace it with a second hand one but don't know the model No serial No etc.
How can i find out what is comptible?
TIA,
Dave c

Theres is another way than suggested can go to https://www.hp.com/us-en/parts-store put in the serial number or model # or part number and it will give you a list of things you can replace. Word of warning regarding using second-hand parts If the computer is under warranty and you put an non-hp or non-dell etc part the manufacturer will not do repair or replacement if there is non parts from the manufacturer.

thanks brunski

Did you find the number Dave

Hi Freddo,
Yes got it thanks but can't locate new casing.
it's an old laptop so no hurry,
I've sent you a message re livenet as well?

regards
dave c

What casing are you looking for and what model of laptop I have quire a few